Reservation Agreement

Ephesus hotel accommodation agreement
 

issues advancing a future customer (hereinafter referred to as actual and/or legal persons advancing issues and other issues which will be known as the hotel of the Pasha of Christ, Aksaray Cd. No:24, 34480 Fatih/Istanbul , hotel Ephesus ; the advancing issues will be referred to as the parties.

This is not a formal offer to the parties of the present convention, all of the conditions for the provision of accommodation services unrequited weather conditions binding on all of the conditions stated below, www.hotelephesus.com  on the internet page where it is located by the customer it will not be changed by considering of this agreement, including the following are cases where it is concluded.

1.SUBJECT OF THE CONTRACT

1.1. The storage of this agreement, the hotel, you are obligated to offer the delivery service upon customer's request (in the future the Servicehereinafter referred to as).
1.2. The signing of this agreement(with Customer, medicine, accommodation and/or signed this agreement accepts the offer with a reservation to deliver our services with the customer rules the accommodation, reservation is being given information about the rules confirms whether the tariffs.
1.3. The hotel, the customeris confirmed when, at the request of the parties to the agreement will be concluded.
 

2. THE SHAPE OF YOUR ACCOMMODATION BOOKING

2.1. Within the scope of service, the customer 90 212 518 5130 from phone number, payment information, specify www.hotelephesus.com complete the booking form of the internet site or online, to apply to the representatives of customers can be performed.
2.2. Recording the customer to terminate or make any changes in case you want to fulfill the conditions and compliance with the requirements isbude+90 212 518 5130 the hotel from the phonee may apply to the info@hotelephesus.com by mail, by e-mail or hotel customers may apply online through the website.
2.3. Booking your stay at the request of the customer information start to make changes in the latest three (3) days prior to the customer by the customer or by the authorized representative of 2.2. in the section needs to be forwarded to one of the specified amount.
2.4. Without paying any fee from the customer to pay up to 2 times change, and a request for termination can be made. Includes customer request further changes if the changes implemented in the hotel, reservation and cancellation fees according to the fee payment obligation will be taken.
2.5. With this agreement, the customer during registration during the period of use of special discounts (early booking period, etc.) any agreement due to change bookings/new if you want to do during the date will be applied according to the price list is accepted. During registration, a special discount is applied in the process of reservation made outside the period the customer has accepted the special discounts that will apply.

2.6. The hotel, the elasticity of demand changes to be made according to the customer within the period, the answer according to the program.

2.7. Age allowance, discount for children, their parents (with two adults) will be implemented if they are to remain in the same room. According to this agreement during the registration, reservation, by the customer billeted child/children entries to be made at the hotel during the introduction of the locations are tracked. Figures of the age of the children for a change of the guards at the entrance of the hotel may request the presentation of identity. In this case, the customer will require presentation of the process. The booking stage during the age of the child if you have a different identity in the age of the child on the record, that may arise from changes made to the reservation need to be made in the wage gap and agree to meet this customer, representations and warranties were made.

2.8. At least one customer will be over the age of 18 in the hotel room.With the record to be supervised by at least one adult under the age of 18 can be accommodated.
 

3. PAYMENT METHODS

3.1. The customer, through the tracking system during the online booking system will enter their credit card payment by credit card or online customer support representatives will be forwarded to the payments to be made with the help of the representatives on behalf of their client and the desired date, customer, room, etc. buy information.
3.2. Hotel, credit card information, the information presented and that the system in any way and in any condition information to be shown under the protection of a safety system to prevent copying special agrees that. The hotel at the same time, harmful programs and program systems similar to this for any damages arising from the client's computer due to carelessness and regulations, information and documents by third parties and secrets to be learned from this and will not be compensated in any way for damages that occur due will not be held responsible.
3.3. The hotel staff to customer at the time of entry; booking online or during the registration uses a credit card for payment, shall submit a photocopy of the front of this credit card. Fulfilling the responsibilities of the customer-damages which may occur from / to the creation of liability for damages will be.
3.4. Billing, customer service after the presentation shall be notified during checkout. If you do not receive a customer invoice during checkout, the customer's records sent to the address. To specify an address to send the bill is sent to the customer billing information. The wrong address the customer has to specify the address of the recipient to the recipient or lack of receipt of invoice due to the absence at the hotel will not be held responsible.

3.5. Our site will be payments to be made in Turkish lira. Other payment methods (bank transfer,etc.) to euro, dollar and pound sterling is also available. Information on exchange rates is provided by the central bank.
 

4. The Shape of the return of the payment and cancellations

 4.1. Payment in full is made, the hotel cancellation request to the customer'se input register 3 (three) days ago 2.2.Hotel with one of the substancese transmitting in case of payment made, this request after 15 (fifteen) business days by the hotel commissions, taxes,etc costs are deducted, shall be returned to him.
 4.2. Cancellation request, customer's Hotelrecord 3 days early at a date in the case of processed e input is received from the customer complete payment of the accommodation fee and the customer will not be possible penal clauses and statements made as this split had considered catastrophic. Musterininyacag and other compensations in accordance with this contract, the penalty for the added value the amount to be paid, the customer is obligated to pay Value Added Tax mevcutki alone.

4.3. During the recording of booking, the credit card payments to be made from Return of the customer's credit card or bank account payments back of payment and/or payment will be credited back to the bank account that was sent by the hotel.

4.4.All changes returned by the hotel, Commission, tax, etc. expenses are deducted, and the customerare returned to eat.

 

5. ACCOMMODATION TYPE

5.1. During input with the customer age and identity checks are being made. The legal responsibilities that may arise due to incorrect information the customer in advance of the customer's acceptance, affirmation and commitment has shown. Expenditures also meets the customer's performance resulting from the use of this information.

5.2.Extra accommodation expenses during ascent can do customer consumes.
5.3. It is when the customer sees it, no matter what the earliest hours of the day from 14:00te would settle in the output regardless the time of day and from the hotel no later than 12:00exit the room, then exit the room has agreed to pay for the cost of the additional services to be provided.
5.4. When booking online the total of the reservation is taken.
5.5. Pets will not be accepted by the hotel.

5.6. After placing the customer location, the hotel except to fulfill the responsibilities of a service stop in case of the payment due, payment will not be refunded.
 

6. RESPONSIBILITY OF THE PARTIES

6.1. The hotel is placed after the reserved area from the customer, the customer arising from force majeure causes deterioration of all additional services and/or providing alternative services against damage. Compensation of additional services or accommodation services as acceptance by the customer of the customer that may want about the absence of a request to refund the booking fee and any other stated that the demand must be taken to waive their right to compensation and litigation.
6.2. This agreement does not fulfill their obligations to provide services in case of conformity partially or fully during the relevant laws and regulations in demand compensation rules will apply.
6.3. In the case where the service offered to the customer are poor quality, customer complaints shall be reported to the manager in writing, otherwise it shall be deemed to have been submitted on time and the impeccable service offered by the hotel.
6.4.In case of violation of any document of the customer contract, the consequences of the violation that is made to meet all kinds of customer acceptance and consistency.

6.5.The hotel offers a seasonal tourist accommodation service terms and conditions, and the distortions can be seen according to the season.

7. OTHER PROVISIONS

7.1. Adverse weather conditions, strike, lock-out, terrorism, military action, flooding, fire, etc. unpredictable situations allows it to be regarded as force majeure. If such situations occur, the hotel service applications may not continue.
7.2. Hotel, Holiday or New Year's, etc. Other programs providing special days for reasons that are not connected to changing stability reserves.
7.3. This agreement arising out of the customer in the solution to be permanent, and the authority of the District Court to accept that commitment.

7.4. The hotel room by customer and provided in the section on general damages, damage and/or missing parts reserves the right to reimburse the amounts of the material and the spiritual.

7.5. The hotel, the customershould send the employees of dutiable property or promotional material on behalf of any items. Hotel no guarantee is not responsible for the customs rates.

7.6. According to the law, smoking is prohibited in closed areas. In the framework of this prohibition will be determined. For this reason, the hotelin the use of cigarettes or any tobacco products specified are not allowed outside of the guest rooms.

7.7.After making this agreement, the customer can make the reservation with a reservation number and payment will be given by the hotel itself is in a circuit, the customer will end with leaving the hotel.